Refund policy

Return and Refund Policy

At SAHAJANAND FOOD SPECIALITIES LLP, we take pride in delivering fresh, high-quality sweets to our customers. Due to the perishable nature of our products, we currently do not accept returns. However, we are committed to ensuring customer satisfaction. If you face any issues with your order, please read our policy below:

Refund Eligibility

We offer refunds or replacements only in the following cases:

• You received the wrong product.

• Your product was damaged during delivery.

• Your order is incomplete or missing items.

Reporting an Issue

To request a refund or replacement, please contact us within 24 hours of delivery with:

• Order number

• Clear photos of the product and packaging

• A brief description of the issue

You can reach us at:

📧 Email:sahajanandfoodspecialities@gmail.com

📞 Phone: +91 9870033885

Non-Refundable Situations

• Change of mind after purchase

• Incorrect address provided by the customer

• Delayed delivery due to unforeseen circumstances (weather, strikes, etc.)

Refund Process

If your refund is approved, it will be processed within 5-7 business days to your original payment method. You will receive a confirmation email once processed.